FAQs
Browse our FAQs regarding Jewelry and Pants for quick information. For any questions not answered here, please visit our CONTACT US page.
Jewelry FAQs
Q: What makes titanium rings different from other metals?
A: Titanium rings are known for their strength, durability, and lightweight feel. Unlike other metals, titanium is highly resistant to scratches and corrosion, making it ideal for everyday wear. Its unique silvery-grey shine is hypoallergenic, meaning it's safe for sensitive skin.
Q: Are titanium rings scratch-proof?
A: Titanium is extremely scratch-resistant, especially compared to softer metals like gold and silver. However, while it’s highly durable, it isn’t entirely scratch-proof. Everyday wear may result in minor marks, but titanium will retain its sleek appearance far longer than other materials.
Q: Is titanium safe for people with metal allergies?
A: Yes, titanium is hypoallergenic and a great choice for people with metal allergies or sensitive skin. It’s free from nickel and other common irritants, so you can wear it comfortably without concern.
Q: Can I wear my titanium ring in water?
A: Absolutely! Titanium is fully waterproof and won’t tarnish or rust, making it perfect for wearing in the shower, swimming pool, or at the beach. Just a quick rinse afterward will keep it looking its best.
Q: How should I care for my titanium ring?
A: Titanium is low-maintenance! For routine cleaning, simply wash with mild soap and water, then dry with a soft cloth. To restore shine, a polishing cloth or titanium cleaner works well. Avoid harsh chemicals, as they aren't necessary for this sturdy metal.
Q: Do you offer custom engravings on titanium rings?
A: Yes, we offer custom engraving services for most titanium rings. During checkout, select the engraving option, and specify your message. Since titanium is tough, it requires laser engraving, which gives a precise and lasting finish.
Q: How do I ensure my jewelry fits?
A: Ensuring your jewelry fits perfectly is key to us at YATTAM. Many of our pieces are resizable for a custom fit. For those that aren't, we provide detailed sizing in the product descriptions. If you're unsure, please measure according to our sizing guide or contact us for assistance — we're here to help you find the perfect piece!
Q: Are there additional costs for international shipping?
A: For our international customers, we're pleased to offer free global shipping. There are no additional costs for international shipping when you order from YATTAM, so you can enjoy our exquisite jewelry no matter where you are in the world!
Q: How long will it take for my jewelry to arrive?
A: Your YATTAM jewelry will typically be shipped within 3 business days. Generally orders are delivered within 5-10 business days. In rare cases where unforeseen delays occur, we still guarantee delivery within 7-15 business days. Rest assured, we always strive to minimize any delays and appreciate your patience.
Q: How can I contact customer support?
A: For assistance, our customer support team is available via email and chat We're here to help with sizing, orders, or any other questions you have!
Pants FAQs
Q: How should I wash my pants to maintain their quality?
A: We recommend hand washing your pants in cold water with like colors. This gentle method helps preserve the fabric’s texture, color, and overall durability. Avoid using hot water, as it can cause shrinkage or fading.
Q: Can I use bleach to clean my pants?
A: No, do not bleach your pants. Bleach can damage the fibers, weaken the fabric, and alter the color of the material. Instead, opt for a mild detergent designed for delicate fabrics.
Q: What is the best way to dry my pants after washing?
A: After washing, flat dry your pants by laying them on a clean, dry surface. Avoid hanging them to prevent stretching or misshaping, and never tumble dry as high heat can weaken the fabric.
Q: Can I iron my pants? If so, at what temperature?
A: Yes, you can iron your pants. Use an iron at a maximum temperature of 110°C/230°F. For best results, turn your pants inside out or use a pressing cloth to protect the fabric from direct heat.
Q: Are my pants suitable for dry cleaning?
A: No, we do not recommend dry cleaning. Certain chemicals used in the process can compromise the integrity of the fabric and its detailing. Following the care instructions provided will help you maintain your pants without the need for dry cleaning.
Q: How can I prevent fading or discoloration over time?
A: To avoid fading, always wash your pants in cold water and avoid prolonged exposure to direct sunlight while drying. Storing your pants in a cool, dry place can also help preserve their vibrant colors.
Q: Can I machine wash my pants if I’m short on time?
A: While hand washing is recommended, you can machine wash your pants on a gentle cycle with cold water if necessary. Place them in a mesh laundry bag for added protection and avoid washing them with heavy or abrasive items.
Q: What should I do if my pants get stained?
A: Treat stains immediately by blotting (not rubbing) with a clean, damp cloth. Use a gentle stain remover that’s safe for the fabric. Always test the remover on a small, inconspicuous area before applying it to the entire stain.
Q: How often should I wash my pants?
A: The frequency of washing depends on the type of pants and how often you wear them. Casual pants can typically be washed after 2-3 wears, while athletic or sweatpants may need washing after each use. Avoid over-washing to extend the life of your pants.