FAQs
Browse our FAQs for quick information. For any questions not answered here, please visit our CONTACT US page.
Q: What makes titanium rings different from other metals?
A: Titanium rings are known for their strength, durability, and lightweight feel. Unlike other metals, titanium is highly resistant to scratches and corrosion, making it ideal for everyday wear. Its unique silvery-grey shine is hypoallergenic, meaning it's safe for sensitive skin.
Q: Are titanium rings scratch-proof?
A: Titanium is extremely scratch-resistant, especially compared to softer metals like gold and silver. However, while it’s highly durable, it isn’t entirely scratch-proof. Everyday wear may result in minor marks, but titanium will retain its sleek appearance far longer than other materials.
Q: Is titanium safe for people with metal allergies?
A: Yes, titanium is hypoallergenic and a great choice for people with metal allergies or sensitive skin. It’s free from nickel and other common irritants, so you can wear it comfortably without concern.
Q: Can I wear my titanium ring in water?
A: Absolutely! Titanium is fully waterproof and won’t tarnish or rust, making it perfect for wearing in the shower, swimming pool, or at the beach. Just a quick rinse afterward will keep it looking its best.
Q: How should I care for my titanium ring?
A: Titanium is low-maintenance! For routine cleaning, simply wash with mild soap and water, then dry with a soft cloth. To restore shine, a polishing cloth or titanium cleaner works well. Avoid harsh chemicals, as they aren't necessary for this sturdy metal.
Q: Do you offer custom engravings on titanium rings?
A: Yes, we offer custom engraving services for most titanium rings. During checkout, select the engraving option, and specify your message. Since titanium is tough, it requires laser engraving, which gives a precise and lasting finish.
Q: How do I ensure my jewelry fits?
A: Ensuring your jewelry fits perfectly is key to us at YATTAM. Many of our pieces are resizable for a custom fit. For those that aren't, we provide detailed sizing in the product descriptions. If you're unsure, please measure according to our sizing guide or contact us for assistance — we're here to help you find the perfect piece!
Q: Are there additional costs for international shipping?
A: For our international customers, we're pleased to offer free global shipping. There are no additional costs for international shipping when you order from YATTAM, so you can enjoy our exquisite jewelry no matter where you are in the world!
Q: How long will it take for my jewelry to arrive?
A: Your YATTAM jewelry will typically be shipped within 3 business days. Generally orders are delivered within 5-10 business days. In rare cases where unforeseen delays occur, we still guarantee delivery within 7-15 business days. Rest assured, we always strive to minimize any delays and appreciate your patience.
Q: How can I contact customer support?
A: For assistance, our customer support team is available via email and chat We're here to help with sizing, orders, or any other questions you have!